HighPoint RocketAIC NVMe Drives are backed by a 3-Year Limited Warranty.  

HighPoint Limited Warranty: HighPoint agrees to repair, refurbish or replace any HighPoint product which has been determined to be defective for the duration of the product’s Warranty Period. The following Terms apply:  

A product’s Warranty Period activates on the day of shipment (from HighPoint to the customer).

The Warranty Period for a repaired or replacement item is determined as follows (whichever value is longer):

The remainder of the original Warranty Period or;

The RocketAIC drive’s remaining percentage of useable disk space (TBW lifespan; determined by HighPoint). When the TBW/DWPD rating indicates that the useable lifespan of the RocketAIC is effectively zero, the Warranty is considered to have expired.

Product warranties are non-transferable, and only extend to the original purchaser or recipient of a gift.

We will only honor warranties for product purchased directly from HighPoint, or from HighPoint authorized resellers or distributors.

Please do not tamper with or attempt to remove any warranty labels applied to the product; doing so will void the product warranty.

Modification to, alteration of or applying non-certified software updates to the product will void the product’s warranty.

HighPoint reserves the right to replace a returned product with new or refurbished product of equal or greater value and/or functionality.

Notice 1: The Limited warranty may be impacted by the RocketAIC drives’ current TBW/DWPD rating.  

Notice 2: NVMe media that has exceeded the official manufacturer specified TBW/DWPD threshold as a result of standard operation have not failed – this is the expected outcome of normal wear-and-tear; the drives are operating within their manufacturer’s stated specifications and must be replaced by the customer/end-customer. Drives in such a state are not covered by our Warranty Policy.